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Cloud Infrastructure

Leverage the power of cloud infrastructure to support your enterprise communications. Understand the benefits of cloud-based solutions, including scalability, flexibility, and cost savings, and learn how to implement them effectively.

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Cloud Infrastructure
Avaya Turns Corner on CloudAvaya Turns Corner on Cloud

Remaining doubt put to rest by latest financials, announced last week, and shift in executive tone.

byZeus Kerravala
Nov 23, 2020
|
5 Min Read
Looking at call quality metrics
Sponsored Content
How to Improve Call QualityHow to Improve Call Quality
Nov 10, 2020
1 Min Read
Illustration showing packet loss disrupting phone call
Sponsored Content
How You can Prevent Packet LossHow You can Prevent Packet Loss
Nov 10, 2020
1 Min Read
Hanging up the phone
Cloud Infrastructure
Will 2021 Be Telephony’s Year of Reckoning?Will 2021 Be Telephony’s Year of Reckoning?
byEric Krapf
Nov 5, 2020
3 Min Read
Cisco Takes Webex to Court and Beyond
Cloud Infrastructure
Cisco Takes Webex to Court and BeyondCisco Takes Webex to Court and Beyond
byDana Casielles
Nov 5, 2020
4 Min Read
Voxbone Insights logo on computer screen
Sponsored Content
Voxbone Insights: Understanding Call Quality PerformanceVoxbone Insights: Understanding Call Quality Performance
Nov 4, 2020
2 Min Read
Cisco Drives Webex Innovation Train Forward
Cloud Infrastructure
Cisco Drives Webex Innovation Train Forward
Cisco Drives Webex Innovation Train Forward
Nov 2, 2020
|
4 Min Read
byZeus Kerravala
No Jitter Roll: Cloud Platform Updates; Integrations
Cloud Infrastructure
No Jitter Roll: Cloud Platform Updates; Integrations
No Jitter Roll: Cloud Platform Updates; Integrations
Oct 30, 2020
|
3 Min Read
byDana Casielles
Talkdesk Digital Showdown: May the Best Partner Win
Cloud Infrastructure
Talkdesk Digital Showdown: May the Best Partner Win
Talkdesk Digital Showdown: May the Best Partner Win
Oct 29, 2020
|
3 Min Read
bySheila McGee-Smith
Two businesspeople building a stack of blocks
Cloud Infrastructure
Salesforce, Talkdesk Build Up Industry Focus
Salesforce, Talkdesk Build Up Industry Focus
Oct 22, 2020
|
5 Min Read
bySheila McGee-Smith
Migrating From Skype to Teams? Here’s What to Know
Cloud Infrastructure
Migrating From Skype to Teams? Here’s What to Know
Migrating From Skype to Teams? Here’s What to Know
Oct 22, 2020
|
4 Min Read
byDennis Bell
logo in a gray background |
Cloud Infrastructure
Voxbone Adds End-to-End Call Visibility
Voxbone Adds End-to-End Call Visibility
Oct 21, 2020
|
3 Min Read
byBeth Schultz
Two clouds merging
Cloud Infrastructure
Bandwidth to Acquire Voxbone, Propel Global Expansion
Bandwidth to Acquire Voxbone, Propel Global Expansion
Oct 12, 2020
|
3 Min Read
byZeus Kerravala
N.Y. Health System Taps Genesys Cloud
Cloud Infrastructure
N.Y. Health System Taps Genesys Cloud
N.Y. Health System Taps Genesys Cloud
Oct 5, 2020
|
3 Min Read
byDana Casielles
A button that says "accessibility"
Cloud Infrastructure
Accessibility in the Enterprise: Cloud Providers Help Out
Accessibility in the Enterprise: Cloud Providers Help Out
Oct 5, 2020
|
4 Min Read
byRyan Daily
Conceptual illustration showing cloud communications
Cloud Infrastructure
Moving Communications Deeper Into the Cloud
Moving Communications Deeper Into the Cloud
Sep 24, 2020
|
3 Min Read
byEric Krapf
Signing a Communications Contract? Pay Attention!
Cloud Infrastructure
Signing a Communications Contract? Pay Attention!
Signing a Communications Contract? Pay Attention!
Sep 23, 2020
|
6 Min Read
byJane Laino
Cloud Mapping Can Transform Your Business
Cloud Infrastructure
Cloud Mapping Can Transform Your Business
Cloud Mapping Can Transform Your Business
Sep 16, 2020
|
4 Min Read
byChuck Vondra
A business person with questions and concerns on the mind
Cloud Infrastructure
Zoom Outage Resurrects Availability Concerns
Zoom Outage Resurrects Availability Concerns
Aug 31, 2020
|
6 Min Read
byPhil Edholm
Keeping Up with Cloud Offerings
Cloud Infrastructure
Keeping Up with Cloud Offerings
Keeping Up with Cloud Offerings
Aug 31, 2020
|
3 Min Read
byEric Krapf
Embrace Cloud Provider Lock-in
Cloud Infrastructure
Embrace Cloud Provider Lock-in
Embrace Cloud Provider Lock-in
Aug 28, 2020
|
4 Min Read
byGary Audin
Man standing in front of cloud computing image
Cloud Infrastructure
Don’t Be Confused by Multifaceted Approaches to Multicloud
Don’t Be Confused by Multifaceted Approaches to Multicloud
Aug 20, 2020
|
4 Min Read
byDave Michels
A network graphic
Cloud Infrastructure
Time to Toss Your Traditional WAN... Finally?
Time to Toss Your Traditional WAN... Finally?
Aug 14, 2020
|
3 Min Read
byRyan Daily
Someone looking at a financial report
Cloud Infrastructure
Avaya Capitalizes on Cloud Moves
Avaya Capitalizes on Cloud Moves
Aug 11, 2020
|
5 Min Read
byZeus Kerravala
Refurbish and Refinish Your Cloud Strategy
Cloud Infrastructure
Refurbish and Refinish Your Cloud Strategy
Refurbish and Refinish Your Cloud Strategy
Aug 4, 2020
|
3 Min Read
byDana Casielles
A laptop with the words WebRTC on it
Cloud Infrastructure
How Deeper WebRTC Customizations Empower Communications
How Deeper WebRTC Customizations Empower Communications
Jul 30, 2020
|
5 Min Read
byDarach Beirne & Julien Chavanton
Cloud Contracts: The Good, the Bad & the Ugly logo in a gray background | Cloud Contracts: The Good, the Bad & the Ugly
Sponsored Content
Cloud Contracts: The Good, the Bad & the Ugly
Cloud Contracts: The Good, the Bad & the Ugly
Jul 27, 2020
|
1 Min Read
Puzzles pieces coming together in the cloud
Cloud Infrastructure
Atos, RingCentral Partner on UCaaS
Atos, RingCentral Partner on UCaaS
Jul 21, 2020
|
4 Min Read
byZeus Kerravala
An image of the Google Cloud logo
Cloud Infrastructure
Google Takes Fight to Microsoft with New Vision for G Suite
Google Takes Fight to Microsoft with New Vision for G Suite
Jul 21, 2020
|
4 Min Read
byAngela Ashenden
Cloud communications
Cloud Infrastructure
Cloud Communications: Look Before You Leap
Cloud Communications: Look Before You Leap
Jul 13, 2020
|
3 Min Read
byEric Krapf
No Jitter Roll: Cloud PBX Integration, UCaaS Expansion
Cloud Infrastructure
No Jitter Roll: Cloud PBX Integration, UCaaS Expansion
No Jitter Roll: Cloud PBX Integration, UCaaS Expansion
Jul 3, 2020
|
4 Min Read
byDana Casielles
Someone pressing a question mark button
Cloud Infrastructure
What Does Cloud-Native Even Mean?
What Does Cloud-Native Even Mean?
Jun 30, 2020
|
4 Min Read
byTom Nolle
Crucial Tips for Reviewing UC, Contact Center Contracts
Cloud Infrastructure
Crucial Tips for Reviewing UC, Contact Center Contracts
Crucial Tips for Reviewing UC, Contact Center Contracts
Jun 25, 2020
|
4 Min Read
byGary Audin
Consultant
Cloud Infrastructure
Consulting for Cloud Services: The Why and How
Consulting for Cloud Services: The Why and How
Jun 23, 2020
|
5 Min Read
byDennis Bell
Security and cloud communications
Cloud Infrastructure
Cisco Enters SASE Market on Its Own Terms
Cisco Enters SASE Market on Its Own Terms
Jun 23, 2020
|
5 Min Read
byZeus Kerravala

Editor's Spotlight

How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations

Dec 16, 2024

How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
How Talkdesk Delivers for Vertical Industries

Dec 5, 2024

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