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Hannah Warfel

Hannah Warfel

Associate Editor

Hannah Warfel serves as Associate Editor of No Jitter, leveraging their background in publishing and professional writing. They manage the site's newsletters, social media presence, and website maintenance while authoring the bi-weekly No Jitter Roll column. Hannah has been a certified Salesforce Trailhead Ranger since 2020. Connect with Hannah on LinkedIn.

Latest from Hannah Warfel

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Data Management
Businesses Say They Want AI, But Their Data Isn’t ReadyBusinesses Say They Want AI, But Their Data Isn’t Ready
byHannah Warfel
Jul 17, 2025
1 Min Read
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AI & Automation
No Jitter Roll: Zoom Releases New AI Companion Capabilities and Add-on AvailabilityNo Jitter Roll: Zoom Releases New AI Companion Capabilities and Add-on Availability
byHannah Warfel
Jul 11, 2025
1 Min Read

All from Hannah Warfel

AI & Automation
No Jitter Roll: NiCE Launches CXone Mpower AI Agents
No Jitter Roll: NiCE Launches CXone Mpower AI Agents
Jun 20, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: Five9, Calabrio, and RingCentral Make Announcements at CCW
No Jitter Roll: Five9, Calabrio, and RingCentral Make Announcements at CCW
Jun 13, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: Salesforce Integrates Slack into its CRM
No Jitter Roll: Salesforce Integrates Slack into its CRM
Jun 6, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
Workday’s New HR and Finance AI Agents Aim at Workflow Automation
Workday’s New HR and Finance AI Agents Aim at Workflow Automation
Jun 3, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: Wildix Launches Embedded Agentic AI for UCaaS
No Jitter Roll: Wildix Launches Embedded Agentic AI for UCaaS
May 30, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: NVIDIA Announced AI Factory Updates and Multiple Partnerships
No Jitter Roll: NVIDIA Announced AI Factory Updates and Multiple Partnerships
May 22, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: Twilio, Zoho, Forethought, and Dialpad Make CX Platform Announcements
No Jitter Roll: Twilio, Zoho, Forethought, and Dialpad Make CX Platform Announcements
May 16, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: ServiceNow Announces New Partnerships
No Jitter Roll: ServiceNow Announces New Partnerships
May 9, 2025
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1 Min Read
byHannah Warfel, Associate Editor
Contact Centers
No Jitter Roll: Calabrio and 8x8 Announce Platform Enhancements
No Jitter Roll: Calabrio and 8x8 Announce Platform Enhancements
May 2, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: GoTo Announces New Grasshopper Capabilities
No Jitter Roll: GoTo Announces New Grasshopper Capabilities
Apr 25, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: Informatica and Carnegie Mellon Partner for AI Research
No Jitter Roll: Informatica and Carnegie Mellon Partner for AI Research
Apr 18, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: NICE Announces Xceed AI Agents
No Jitter Roll: NICE Announces Xceed AI Agents
Apr 11, 2025
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1 Min Read
byHannah Warfel, Associate Editor
Contact Centers
No Jitter Roll: 8x8 Announces New CX Platforms and Offerings
No Jitter Roll: 8x8 Announces New CX Platforms and Offerings
Apr 4, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: Content Guru Gains Highest FedRamp Authorization
No Jitter Roll: Content Guru Gains Highest FedRamp Authorization
Mar 28, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
Google Discusses 5 Ways It Uses AI to Change the Workplace
Google Discusses 5 Ways It Uses AI to Change the Workplace
Mar 24, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
3 AI Copilot Rules: Be Selective, Train Users, Check Results AI Assistants for Knowledge Workers
3 AI Copilot Rules: Be Selective, Train Users, Check Results AI Assistants for Knowledge Workers
Mar 20, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: ServiceNow’s New AI Agents for Telecom
No Jitter Roll: ServiceNow’s New AI Agents for Telecom
Mar 7, 2025
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1 Min Read
byHannah Warfel, Associate Editor
Contact Centers
No Jitter Roll: Unified Office Expands AI Analytics Suite
No Jitter Roll: Unified Office Expands AI Analytics Suite
Feb 13, 2025
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1 Min Read
byHannah Warfel, Associate Editor
Contact Centers
No Jitter Roll: Zoho Unveils AI Agents, GenPact Launches SaaS
No Jitter Roll: Zoho Unveils AI Agents, GenPact Launches SaaS
Feb 7, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: Responsible AI Practices and New GenAI Helpers
No Jitter Roll: Responsible AI Practices and New GenAI Helpers
Jan 23, 2025
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1 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: NVIDIA Announces New Language Model Products, Accenture Releases AI Refinery for Industry, and EdgeRunner AI and Intel Partner for AI PCs
No Jitter Roll: NVIDIA Announces New Language Model Products, Accenture Releases AI Refinery for Industry, and EdgeRunner AI and Intel Partner for AI PCs
Jan 10, 2025
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1 Min Read
byHannah Warfel, Associate Editor
A contact center agent busy at work
Ccaas
No Jitter Roll: Five9 Announces New Feature for Microsoft Teams and GoTo Launches New AI, Automation, and Management Features
No Jitter Roll: Five9 Announces New Feature for Microsoft Teams and GoTo Launches New AI, Automation, and Management Features
Dec 13, 2024
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1 Min Read
byHannah Warfel, Associate Editor
Generative AI apps
AI & Automation
No Jitter Roll: Microsoft Expands Multiple Partnerships
No Jitter Roll: Microsoft Expands Multiple Partnerships
Nov 22, 2024
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1 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: 8x8 Announces New Capabilities, NICE launches CXone Mpower SmartSpeaker, and Pindrop and Five9 integrate
Customer Experience
No Jitter Roll: 8x8 Announces New Capabilities, NICE launches CXone Mpower SmartSpeaker, and Pindrop and Five9 integrate
No Jitter Roll: 8x8 Announces New Capabilities, NICE launches CXone Mpower SmartSpeaker, and Pindrop and Five9 integrate
Nov 8, 2024
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1 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: Zoom Launches AI Companion 2.0, NICE Expands CXone Mpower, and Talkdesk Integrates Agentic AI Across Ascend AI
Customer Experience
No Jitter Roll: Zoom Launches AI Companion 2.0, NICE Expands CXone Mpower, and Talkdesk Integrates Agentic AI Across Ascend AI
No Jitter Roll: Zoom Launches AI Companion 2.0, NICE Expands CXone Mpower, and Talkdesk Integrates Agentic AI Across Ascend AI
Oct 25, 2024
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1 Min Read
byHannah Warfel, Associate Editor
Contact center employees working
Customer Experience
No Jitter Roll: Calabrio and Microsoft Dynamic 365 Partner, DRUID AI Launches DRUID Conductor, and Workato’s Automation in the Workplace Report
No Jitter Roll: Calabrio and Microsoft Dynamic 365 Partner, DRUID AI Launches DRUID Conductor, and Workato’s Automation in the Workplace Report
Oct 18, 2024
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1 Min Read
byHannah Warfel, Associate Editor
AI technology
AI & Automation
No Jitter Roll: Moveworks launches Agentic Automation and Twilio integrates with OpenAI
No Jitter Roll: Moveworks launches Agentic Automation and Twilio integrates with OpenAI
Oct 4, 2024
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1 Min Read
byHannah Warfel, Associate Editor
Photo of contact center agent working from home
Customer Experience
No Jitter Roll: Vonage Launches Vonage RCS and Expands their Salesforce Service Cloud Offering and Salesforce and NVIDIA partner to advance AI agents.
No Jitter Roll: Vonage Launches Vonage RCS and Expands their Salesforce Service Cloud Offering and Salesforce and NVIDIA partner to advance AI agents.
Sep 20, 2024
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1 Min Read
byHannah Warfel, Associate Editor
Conceptual illustration of AI for social networking
Assistants & Copilots
No Jitter Roll: Kore.ai Launches AI Products, NinjaTechAI Enhances SuperGPT AI Assistant, and HARMAN Announces ForecastGPT
No Jitter Roll: Kore.ai Launches AI Products, NinjaTechAI Enhances SuperGPT AI Assistant, and HARMAN Announces ForecastGPT
Sep 6, 2024
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1 Min Read
byHannah Warfel, Associate Editor
AI virtual agent
Customer Experience
No Jitter Roll: Otter.ai Launches My Action Items and RingCentral Announces AI Capabilities for RingCX
No Jitter Roll: Otter.ai Launches My Action Items and RingCentral Announces AI Capabilities for RingCX
Aug 22, 2024
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1 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: Box and Slack Expand their Partnership and Calabrio Integrates with Five9
Team Messaging
No Jitter Roll: Box and Slack Expand their Partnership and Calabrio Integrates with Five9
No Jitter Roll: Box and Slack Expand their Partnership and Calabrio Integrates with Five9
Aug 2, 2024
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1 Min Read
byHannah Warfel, Associate Editor
Digital talking heads
CRM
No Jitter Roll: Salesforce Releases Einstein Service Agent, Kore.ai Launches GALE
No Jitter Roll: Salesforce Releases Einstein Service Agent, Kore.ai Launches GALE
Jul 19, 2024
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1 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: Microsoft’s Copilot-Driven Dynamic 365 Contact Center Now Generally Available, Pricing Revealed
Customer Experience
No Jitter Roll: Microsoft’s Copilot-Driven Dynamic 365 Contact Center Now Generally Available, Pricing Revealed
No Jitter Roll: Microsoft’s Copilot-Driven Dynamic 365 Contact Center Now Generally Available, Pricing Revealed
Jul 5, 2024
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1 Min Read
byHannah Warfel, Associate Editor

Editor's Spotlight

How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations

Dec 16, 2024

How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
How Talkdesk Delivers for Vertical Industries

Dec 5, 2024

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