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Cloud Infrastructure

Leverage the power of cloud infrastructure to support your enterprise communications. Understand the benefits of cloud-based solutions, including scalability, flexibility, and cost savings, and learn how to implement them effectively.

Stamps that say "stop human trafficking"
Cloud Infrastructure
Nonprofit Taps AWS to Combat Human TraffickingNonprofit Taps AWS to Combat Human Trafficking

Nonprofit Polaris is building the largest U.S. data set on trafficking incidents with the help of AWS’s cloud contact center technology.

byZeus Kerravala
Aug 10, 2021
|
3 Min Read
A phone on an office desk
Cloud Infrastructure
How Cisco is Embracing the Changing Telephony MarketHow Cisco is Embracing the Changing Telephony Market
byPhil Edholm
Aug 9, 2021
5 Min Read
A woman working in a manufacturing facility
Cloud Infrastructure
UC Industry Wakes Up to Frontline MomentUC Industry Wakes Up to Frontline Moment
byPhil Edholm
Aug 5, 2021
3 Min Read
Catching Up with Intermedia
Cloud Infrastructure
Catching Up with IntermediaCatching Up with Intermedia
byDana Casielles
Jul 12, 2021
3 Min Read
thumbnail logo in a gray background |
Cloud Infrastructure
No Jitter Tube: Omdia Digital Workplace Sessions, Ep. 2No Jitter Tube: Omdia Digital Workplace Sessions, Ep. 2
Jun 30, 2021
No Jitter Roll: Zoom Phone, RingCentral Rooms Updates
Cloud Infrastructure
No Jitter Roll: Zoom Phone, RingCentral Rooms UpdatesNo Jitter Roll: Zoom Phone, RingCentral Rooms Updates
byRyan Daily
Jun 25, 2021
4 Min Read
What Fastly Tells Us About Cloud-Native
Cloud Infrastructure
What Fastly Tells Us About Cloud-Native
What Fastly Tells Us About Cloud-Native
Jun 21, 2021
|
5 Min Read
byTom Nolle
CPaaS: A Fast-Growing Market in a Crowded Space
Cloud Infrastructure
CPaaS: A Fast-Growing Market in a Crowded Space
CPaaS: A Fast-Growing Market in a Crowded Space
Jun 15, 2021
|
6 Min Read
byNicolas De Kouchkovsky
Understanding Ribbon Connect for Microsoft Teams Direct Routing
Cloud Infrastructure
Understanding Ribbon Connect for Microsoft Teams Direct Routing
Understanding Ribbon Connect for Microsoft Teams Direct Routing
Jun 14, 2021
|
7 Min Read
byBrent Kelly
A button that says AI
Cloud Infrastructure
Cloud Video AI: Beyond the Basics & Into the Future
Cloud Video AI: Beyond the Basics & Into the Future
Jun 3, 2021
|
7 Min Read
byRyan Daily
Illustration of man, and an arrow pointing to lots of clouds
Cloud Infrastructure
How Will Your Enterprise Move Toward the Cloud?
How Will Your Enterprise Move Toward the Cloud?
May 31, 2021
|
3 Min Read
byEric Krapf
Illustration of cog gears, to show integration
Cloud Infrastructure
8x8 Lays Out ‘XCaaS’ Vision for CCaaS, CPaaS, UCaaS
8x8 Lays Out ‘XCaaS’ Vision for CCaaS, CPaaS, UCaaS
May 19, 2021
|
5 Min Read
byZeus Kerravala
Illustration meant to show cloud communications
Sponsored Content
Cloud Communications: Driving the Hybrid Way of Working
Cloud Communications: Driving the Hybrid Way of Working
May 4, 2021
|
3 Min Read
byDivya Ghai Wakankar, BICS
A neon digital brain
Cloud Infrastructure
Will Nvidia Accidently Disrupt the Cloud Video Market?
Will Nvidia Accidently Disrupt the Cloud Video Market?
May 3, 2021
|
11 Min Read
byBrent Kelly
A phone with a cloud button
Cloud Infrastructure
What to Know About Making Teams Your Telephony System
What to Know About Making Teams Your Telephony System
Apr 15, 2021
|
2 Min Read
byRyan Daily
Does the Cloud Solve Your Cybersecurity Challenge?
Cloud Infrastructure
Does the Cloud Solve Your Cybersecurity Challenge?
Does the Cloud Solve Your Cybersecurity Challenge?
Apr 14, 2021
|
5 Min Read
byScott Murphy
A healthcare technology graphic with a heart and apps
Cloud Infrastructure
Microsoft Acquires Nuance in Health Vertical Push
Microsoft Acquires Nuance in Health Vertical Push
Apr 12, 2021
|
2 Min Read
byRyan Daily
Someone managing a network via their laptop
Cloud Infrastructure
Managing Connectivity Across the Cloud: Google Has an Answer
Managing Connectivity Across the Cloud: Google Has an Answer
Mar 24, 2021
|
1 Min Read
byRyan Daily
Purchasing Telecom Services? Protect Yourself
Cloud Infrastructure
Purchasing Telecom Services? Protect Yourself
Purchasing Telecom Services? Protect Yourself
Mar 17, 2021
|
6 Min Read
byDarin Ward
Hitting Out of the Park with Cloud Communications
Cloud Infrastructure
Hitting Out of the Park with Cloud Communications
Hitting Out of the Park with Cloud Communications
Mar 11, 2021
|
4 Min Read
byDana Casielles
Photo of IT Hero Award winner Darin Ward with award logo
Cloud Infrastructure
Voice Calling: Critical as Ever at RRD
Voice Calling: Critical as Ever at RRD
Mar 9, 2021
|
5 Min Read
byBeth Schultz
Photo of Brady Naugle, IT Hero Award winner, and IT Hero Award logo
Cloud Infrastructure
Global UC Overhaul Sees Amgen Through Crisis
Global UC Overhaul Sees Amgen Through Crisis
Mar 8, 2021
|
5 Min Read
byBeth Schultz
Picture of IT Heroes Award logo and recipient Joe Castillo
Cloud Infrastructure
Cloud Video Proves Vital for Neuro Rehab Clinic
Cloud Video Proves Vital for Neuro Rehab Clinic
Feb 25, 2021
|
5 Min Read
byBeth Schultz
Cloud concept
Cloud Infrastructure
How Will Distributed Cloud Impact Communications?
How Will Distributed Cloud Impact Communications?
Feb 5, 2021
|
3 Min Read
byEric Krapf
Digitalization: Why You Need a Global Cloud Partner
Sponsored Content
Digitalization: Why You Need a Global Cloud Partner
Digitalization: Why You Need a Global Cloud Partner
Jan 26, 2021
|
3 Min Read
byDivya Ghai Wakankar, BICS
Digital, cloud-based work
Sponsored Content
Digitalization & Cloudification: Being Prepared for What Comes Next
Digitalization & Cloudification: Being Prepared for What Comes Next
Jan 11, 2021
|
1 Min Read
Cloud technology montage
Cloud Infrastructure
How Well Do You Know Your Communications?
How Well Do You Know Your Communications?
Jan 11, 2021
|
2 Min Read
byEric Krapf
No Jitter Roll: Slack Outage; Cloud Integrations
Cloud Infrastructure
No Jitter Roll: Slack Outage; Cloud Integrations
No Jitter Roll: Slack Outage; Cloud Integrations
Jan 8, 2021
|
2 Min Read
byDana Casielles
Smiling businesswoman on the phone
Cloud Infrastructure
Quelling Voice Quality Concerns
Quelling Voice Quality Concerns
Jan 8, 2021
|
2 Min Read
byBeth Schultz
Cloud Case Study: When Changing Providers Can Be Good
Cloud Infrastructure
Cloud Case Study: When Changing Providers Can Be Good
Cloud Case Study: When Changing Providers Can Be Good
Jan 6, 2021
|
6 Min Read
byDenise Munro
Picture saying "2021 loading"
Cloud Infrastructure
Looking Back on a Terrible Year
Looking Back on a Terrible Year
Dec 31, 2020
|
2 Min Read
byEric Krapf
Evolution of CPaaS: Voice is Next
Cloud Infrastructure
Evolution of CPaaS: Voice is Next
Evolution of CPaaS: Voice is Next
Dec 17, 2020
|
4 Min Read
byDave Michels
Secure SD-WAN for Successful Cloud Migration
Cloud Infrastructure
Secure SD-WAN for Successful Cloud Migration
Secure SD-WAN for Successful Cloud Migration
Dec 17, 2020
|
5 Min Read
byMike Wood
A cloud and networking graphic
Cloud Infrastructure
Frost & Sullivan: Assessing Soaring Cloud Apps Growth
Frost & Sullivan: Assessing Soaring Cloud Apps Growth
Dec 14, 2020
|
5 Min Read
byAlaa Saayed
A laptop with a cloud icon on it
Cloud Infrastructure
Pexip Offers Private Cloud Video Option
Pexip Offers Private Cloud Video Option
Dec 10, 2020
|
1 Min Read
byRyan Daily

Editor's Spotlight

How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations

Dec 16, 2024

How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
How Talkdesk Delivers for Vertical Industries

Dec 5, 2024

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