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Digital Workplace
The “Infinite Workday” Means Collaboration Never EndsThe “Infinite Workday” Means Collaboration Never Ends

Microsoft research shows that workers are deluged with endless emails and messages – and are working longer hours to stay on top of it all.

byLisa Schmeiser, Editor-in-Chief
Jul 10, 2025
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4 Min Read
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Assistants & Copilots
Slack Workforce Lab Report Finds 1 in 5 Desk Workers Use AI DailySlack Workforce Lab Report Finds 1 in 5 Desk Workers Use AI Daily
byMatt Vartabedian
Jun 26, 2025
3 Min Read
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Digital Workplace
AI Isn’t Replacing Meetings—It’s Redefining ThemAI Isn’t Replacing Meetings—It’s Redefining Them
byTerri Coles
Jun 24, 2025
5 Min Read
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Digital Workplace
How to Get the Return to the Office Right: Insights from InfoCommHow to Get the Return to the Office Right: Insights from InfoComm
byIrwin Lazar
Jun 18, 2025
4 Min Read
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AI & Automation
How AI Could Reshape the Path to Professional MasteryHow AI Could Reshape the Path to Professional Mastery
byLisa Schmeiser
Jun 5, 2025
3 Min Read
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Digital Workplace
Will the Chief AI Officer Define Workplace Productivity?Will the Chief AI Officer Define Workplace Productivity?
byNathan Eddy
May 13, 2025
5 Min Read
AI & Automation
Google Discusses 5 Ways It Uses AI to Change the Workplace
Google Discusses 5 Ways It Uses AI to Change the Workplace
Mar 24, 2025
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5 Min Read
byHannah Warfel, Associate Editor
AI & Automation
AI in 2025: Its Usefulness Is Triggered By Better Human Habits
AI in 2025: Its Usefulness Is Triggered By Better Human Habits
Mar 18, 2025
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5 Min Read
byLisa Schmeiser, Editor-in-Chief
Digital Workplace
What’s What with Digital Work Hubs for Today
What’s What with Digital Work Hubs for Today
Mar 13, 2025
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3 Min Read
byBeth Schultz
Digital Workplace
The Future of the Workplace Requires a Total Rethink
The Future of the Workplace Requires a Total Rethink
Mar 4, 2025
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6 Min Read
byJon Arnold
Digital Workplace
Zoom/Mitel Hybrid Cloud Communication Integration Now Available
Zoom/Mitel Hybrid Cloud Communication Integration Now Available
Feb 27, 2025
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4 Min Read
byDave Michels
Digital Workplace
It's 2025 And We Still Get Tired On Camera
It's 2025 And We Still Get Tired On Camera
Feb 20, 2025
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3 Min Read
byLisa Schmeiser, Editor-in-Chief
AI & Automation
ZohoDay25 – The AD Era, Build Vs. Buy, and Playing the Long Game
ZohoDay25 – The AD Era, Build Vs. Buy, and Playing the Long Game
Feb 13, 2025
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7 Min Read
byJon Arnold
AI & Automation
How AI Is Set to Transform Enterprise Communications
How AI Is Set to Transform Enterprise Communications
Feb 12, 2025
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4 Min Read
byNathan Eddy
Digital Workplace
"Busy Work" May Be a Stand In For Wider Workflow Woes
"Busy Work" May Be a Stand In For Wider Workflow Woes
Feb 6, 2025
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4 Min Read
byLisa Schmeiser, Editor-in-Chief
A Microsoft Teams tile
Workspace
2024 Was a Year for Integration and Quiet Domination – For One Company
2024 Was a Year for Integration and Quiet Domination – For One Company
Dec 24, 2024
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5 Min Read
byLisa Schmeiser, Editor-in-Chief
Ask an Analyst: 2024 Trends in Collaboration Tech
Workspace
Ask an Analyst: 2024 Trends in Collaboration Tech
Ask an Analyst: 2024 Trends in Collaboration Tech
Dec 20, 2024
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3 Min Read
byIrwin Lazar
Someone using a phone app
Workspace
Ask an Analyst: 2024 Digital Workplace Trends
Ask an Analyst: 2024 Digital Workplace Trends
Dec 18, 2024
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5 Min Read
byBeth Schultz
Expect RTO Policies to Change As Leases Do
Workspace
Expect RTO Policies to Change As Leases Do
Expect RTO Policies to Change As Leases Do
Dec 12, 2024
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2 Min Read
byLisa Schmeiser, Editor-in-Chief
Beyond Core Capabilities: Six Key Considerations for Evaluating a Connected Workspaces
Workspace
Beyond Core Capabilities: Six Key Considerations for Evaluating a Connected Workspaces
Beyond Core Capabilities: Six Key Considerations for Evaluating a Connected Workspaces
Nov 26, 2024
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4 Min Read
byBeth Schultz
Microsoft Teams on a laptop
Workspace
Lessons Learned from Recent Microsoft Teams Deployments
Lessons Learned from Recent Microsoft Teams Deployments
Nov 14, 2024
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5 Min Read
byDenise Munro
Connected Workspace Apps: One’s Enough
Workspace
Connected Workspace Apps: One’s Enough
Connected Workspace Apps: One’s Enough
Nov 6, 2024
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4 Min Read
byBeth Schultz
How to Get People Back in the Office? Ask Them What It Takes.
Workspace
How to Get People Back in the Office? Ask Them What It Takes.
How to Get People Back in the Office? Ask Them What It Takes.
Nov 4, 2024
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7 Min Read
byKevin Kieller, Anna Kieller
Want to Figure Out the Best Office Policy? Try an A/B Test
Workspace
Want to Figure Out the Best Office Policy? Try an A/B Test
Want to Figure Out the Best Office Policy? Try an A/B Test
Oct 30, 2024
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3 Min Read
byLisa Schmeiser, Editor-in-Chief
Operator Connect for Teams: Overwhelming Options for Users
Workspace
Operator Connect for Teams: Overwhelming Options for Users
Operator Connect for Teams: Overwhelming Options for Users
Oct 28, 2024
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4 Min Read
byKevin Kieller
Teams highlighted at Ignite
Workspace
UCaaS is a Teams Sport. Who’s Really Winning?
UCaaS is a Teams Sport. Who’s Really Winning?
Oct 25, 2024
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7 Min Read
byDave Michels
Digital Assistant working on computer
Workspace
Coming Soon: "I Assure You I'm Not an Avatar"
Coming Soon: "I Assure You I'm Not an Avatar"
Oct 24, 2024
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4 Min Read
byLisa Schmeiser, Editor-in-Chief
Zoom’s CEO Eric Yuan at Zoomtopia, “Work Happy” with Zoom AI Companion
Workspace
Zoom’s Next Big Act: Industry-Specific AI Solutions for Education, Healthcare, and Frontline Workers
Zoom’s Next Big Act: Industry-Specific AI Solutions for Education, Healthcare, and Frontline Workers
Oct 18, 2024
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5 Min Read
byCraig Durr
Zoomtopia 2024: Pumping Up the Jam with AI
Workspace
Zoomtopia 2024: Pumping Up the Jam with AI
Zoomtopia 2024: Pumping Up the Jam with AI
Oct 9, 2024
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8 Min Read
byZeus Kerravala
Examining the Big Bet on Amazon's Back-to-Office Edict
Workspace
Examining the Big Bet on Amazon's Back-to-Office Edict
Examining the Big Bet on Amazon's Back-to-Office Edict
Oct 3, 2024
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3 Min Read
byLisa Schmeiser, Editor-in-Chief
8 Practices Leading to Success with Connected Workspace Apps
Workspace
8 Practices Leading to Success with Connected Workspace Apps
8 Practices Leading to Success with Connected Workspace Apps
Sep 30, 2024
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4 Min Read
byBeth Schultz
No Jitter Roll: Zoom Adds New Enterprise Features, Google debuts Workspace and Contact Center updates, Talkdesk launches Healthcare for Payers
Workspace
No Jitter Roll: Zoom Adds New Enterprise Features, Google debuts Workspace and Contact Center updates, Talkdesk launches Healthcare for Payers
No Jitter Roll: Zoom Adds New Enterprise Features, Google debuts Workspace and Contact Center updates, Talkdesk launches Healthcare for Payers
Sep 27, 2024
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13 Min Read
byMatt Vartabedian, Senior Editor
Zoom logo
Workspace
What You Need to Know About the Zoom AI Companion
What You Need to Know About the Zoom AI Companion
Sep 24, 2024
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7 Min Read
byKevin Kieller
Person stressed out with computer
Workspace
Done Right, Collaboration Overload Could Be Alleviated by AI
Done Right, Collaboration Overload Could Be Alleviated by AI
Sep 19, 2024
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3 Min Read
byLisa Schmeiser, Editor-in-Chief
Slack: There Are Five Types of AI Users
Workspace
Slack: There Are Five Types of AI Users
Slack: There Are Five Types of AI Users
Sep 5, 2024
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3 Min Read
byLisa Schmeiser, Editor-in-Chief

Editor's Spotlight

How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations

Dec 16, 2024

How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
How Talkdesk Delivers for Vertical Industries

Dec 5, 2024

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